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Child gets “Your account is not ready” error when trying to access email.

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归档帖子，发布于 2013年10月5日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年10月5日

My child's account has the "your account is not ready" issue when she tries to access her live.com email. Please help me resolve.

 

Also, seeing how many people seem to be experiencing this issue, it would be nice to have a way to fix this ourselves. The error page has a "go to FamilySafety settings" link that doesn't take you to FamilySafety settings at all, but takes you to a support page that does not provide a way to solve the issue. 

 

By the way, I could only categorize this message as "Outlook.com, Skydrive", however, SkyDrive is working fine. It is just the live.com email that is not accessible.

 

Thanks,

Frits Kroon.

 

Full error message:

Your account is not ready
It looks like your parent hasn't finished setting up the Family Safety settings for your account. Click "Go to Family Safety settings" to finish the process and get into your account.

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