问题 提问于 2013年7月24日
I bought a new windows 8 Tmobile phone for my child and that requires a windows live account. But the problem is that it is asking for 50c Age verification and after giving all the credit card information I am getting an error
[Windows Live ID Logo]
We're unable to complete your request
Windows Live ID is experiencing technical difficulties. Please try again later.
[Customer Support link]
So from the above cusomer support link i created a ticket and I got an auto answer as follows.
I submitted a support ticket and Windows Live Hotmail Plus Customer Support sent me the following:
Thank you for contacting Windows Live Hotmail Plus Accounts and Billing Support. I hope you had no difficulty contacting our department.
We understand where you're coming from but unfortunately you've reached the Billing Department for Hotmail Plus subscription. For Windows Live Age Verification, please visit our technical support website for further assistance. (http://microsoftcommunity.com)
Below are the links that may help you on your issue:
1. http://answers.microsoft.com/en-us/Search/Search?SearchTerm=live+age+verification&CurrentScope.ForumName=&CurrentScope.Filter=&askingquestion=False
2. http://answers.microsoft.com/en-us/windowslive/forum/liveid-signin/how-do-i-change-the-dob-for-a-child-account/9e202b21-8b9a-4ed2-92d4-2014a2dbe0ea
Thank you, hoping I was able to help you somehow.
Regards,
Windows Live Hotmail Plus Accounts and Billing Support
We understand where you're coming from but unfortunately you've reached the Billing Department for Hotmail Plus subscription. For Windows Live Age Verification, please visit our technical support website for further assistance. (http://microsoftcommunity.com)
Below are the links that may help you on your issue:
1. http://answers.microsoft.com/en-us/Search/Search?SearchTerm=live+age+verification&CurrentScope.ForumName=&CurrentScope.Filter=&askingquestion=False
2. http://answers.microsoft.com/en-us/windowslive/forum/liveid-signin/how-do-i-change-the-dob-for-a-child-account/9e202b21-8b9a-4ed2-92d4-2014a2dbe0ea
Thank you, hoping I was able to help you somehow.
Regards,
Windows Live Hotmail Plus Accounts and Billing Support
Please help I am going in circles now.
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