我要提问
Hotmail

Can’t login “That Microsoft account doesn’t exist. ” creating account “isn’t available”

待回答 0 个回答

归档帖子，发布于 2013年7月19日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年7月19日

When trying to log onto my account associated with my work email address I cannot and get the message "That Microsoft account doesn't exist. "

When I try to go through the steps to create the account which already exited I get the message that it "isn't available."

 

Finally when I go through the password reset method at https://account.live.com/password/reset I get "The Microsoft account is incorrect. Please try again."

 

Please direct me to whom I should bring this to the attention of. The account I'm using to post this is of course not the one that is having the issue. I will be happy to PM anyone who needs that address to diagnose it.

Thank you.

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.

I can’t acces to my account (email not exist) and can’t recreate my accout (email isn’t available) and i can’t reset password (email not exist)2013年11月14日 My daughter is trying to login to her account but is getting " That Microsoft account doesn’t exist. Enter a different email address or get a new account "2012年10月28日 URGENT HELP REQUIRED”My Microsoft account has been hacked. “That Microsoft account doesn’t exist. Enter a different email address or get a new account.”2013年8月19日