Windows Live Mail

Can’t access my account “It looks like someone else might be using your account “

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归档帖子,发布于 2014年9月19日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年9月19日

Hey please help me, i can't access my account. its written "It looks like someone else might be using your account, To help you—and only you—get back into *** Email address is removed for privacy ***, we need to verify that it's yours."

The problem is i can't verify my account because the other email that has the code is synchronize with my email, i mean it's the old email (*** Email address is removed for privacy ***) and i can't access the new one (*** Email address is removed for privacy ***). So i don't have a code. Then i should filling out a questionnaire. okay i filled it for 5 times then i got email from microsoft to make a new account because microsoft unable to verify my ownership using the information that was provided. I really need this email because its integrate with all my social media accounts, and skype and many more, the email is really important. Before this happened, my email suddenly sent some spam messages to all my contacts without me knowing because i suddenly opened a spam message. So please microsoft help me regain my email.

Thank you.

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