问题 提问于 2013年8月21日
I am unable to log into a Hotmail account. I get a message which says "It looks like someone else might be using your account."
The phone number that Microsoft want to send the code to is no longer in use.
The email address was created a long time ago (10 years ago) and I do not use it that much. Ihave been unable to Validate my identity by providing information as per the Recover your Windows Live account page.
I know the majority of emails were facebook notifications. I need to gain access to my account because I am expecting important correspondence from the CFA exam board.
I am happy to discuss this in detail with a Microsoft representative.
Thanks
Shaun
The email address was created a long time ago (10 years ago) and I do not use it that much. Ihave been unable to Validate my identity by providing information as per the Recover your Windows Live account page.
I know the majority of emails were facebook notifications. I need to gain access to my account because I am expecting important correspondence from the CFA exam board.
I am happy to discuss this in detail with a Microsoft representative.
Thanks
Shaun
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