I am not able to login to my livemail account in windows live mail.
I am however able to login to that same livemail account if I go to the hotmail website and enter the same username and password as I use when trying to login in windows live mail.
When I try to login via windows live mail I keep getting a message saying "The email address or password are incorrect. Please try again"
Because I cannot login via windows live mail I cannot access all my contacts or my calendar as they are linked to this particular email address.
I have tried removing the email account and reinstalling it.
I have tried changing my password. This failed repeatedly and after several failures I got a message saying I had requested a code to change my password too many times and I will have to wait until the next day to try again.
I am wondering if this problem may be related to the fact that a few days ago I wanted to use my facebook account. My sister has an iphone (I don't) so I went through the lengthy process on her iphone to add my facebook account to her iphone. I used the hotmail account that I am having trouble with now. Could this be the cause of the problem? I have since asked her to delete my facebook account from her iphone. She said that should not be necessary. And I don't think she knows hot to delete my facebook account from her iphone - she has only had the iphone a short period of time and is not very tech savvy.
Could this be the cause of the problem? If so, how do you delete a facebook account from an iphone?
If this is not the cause of the problem, can you tell me what is the cause and how to fix I?
I am using IE 10 and Version 2011 (Build 15.4.3555.0308) of Windows Live Mail
Thanks very much in advance.
Kathryn
撰写回答