My Hotmail account has suddenly lost the ability to save download attachments - documents/photos/anything to either my pc or my laptop. I've tried my daughter's Hotmail account and it works fine so it appears specific to my Hotmail account rather than to the pc and laptop.
I get this message:
"The security certificate presented by this website was issued for a different website's address.
I was concerned a while ago my account had been hijacked as I was receiving emails from my email address for Viagra and the rest into my spam folder - not from me! I've reset my password countless times, run Malware Bytes as well as the Microsoft programme to sort this out but have since received another email from myself that I have not sent. Also I now have the problem with the security certificate and not being able to download documents/photos - really need to be able to do this as I'm freelance and use my Hotmail account massively for work.
Help please, very gratefully received.
Thanks
NB I would like to have posted this as Category: Microsoft Product: Hotmail Topic: saving attachments
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