Hotmail

Age verification failing

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归档帖子,发布于 2013年7月26日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月26日

I'm trying to open an email account for my daughter, but since she's 11 years old, I'm having to go through an age verification process.  Fine.

 

After i enter in my credit card information to charge my $.50, the next page says:

 

Windows Live ID

We're unable to complete your request.

Microsoft Account is experiencing technical problems. Please try again later.

 

After experiencing this error message 3 times now (and i bet charged three separate times) and seeing many others experiencing this problem without any posted solution, i thought i would post here to see if a support moderator would be able to assist.

 

Yes, I've tried this on different computers using different browsers.  Yes, ive cleared out my cache and temp files before.  Yes, all my billing information is there on my parent account.  The error is consistent.

 

Please private message or email me with the information you need.  I'd rather not post that information here for all to see.

 

Thank you for your time.

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