问题 提问于 2013年10月29日
My account is "temporarily blocked". There is no obvious reason for me, neither does the website tell anything specific ("maybe spam, or violation of the service terms, or...).
Unblocking the account online is not possible, every time I try to log in I get that error message, and the help-page suggested lead back to the log in page which leads back to the error page...
The people on the hotline couldn't find a reason for the blockage either, at least they told me its not due to any unpaid bills. The only suggestion was to write here, which is ironically only possible after login...
So this is a newly created account, the account I'm trying to access is "*** Email address is removed for privacy ***".
I'm using Skydrive and Xbox, luckily not E-Mail.
Unblocking the account online is not possible, every time I try to log in I get that error message, and the help-page suggested lead back to the log in page which leads back to the error page...
The people on the hotline couldn't find a reason for the blockage either, at least they told me its not due to any unpaid bills. The only suggestion was to write here, which is ironically only possible after login...
So this is a newly created account, the account I'm trying to access is "*** Email address is removed for privacy ***".
I'm using Skydrive and Xbox, luckily not E-Mail.
撰写回答