You need to cancel any paid services or Microsoft Points account associated with your Microsoft account? Please Help

I wish to close/delete my microsoft account entirely. I don't use it anymore, so I wish to get rid of it. When attempting to press the "Close account" button within my settings, I receive this message: "You need to cancel any paid services or Microsoft Points account associated with your Microsoft account." When under my subscriptions page, there is only a trial to Office 365 Home Premium(which has expired), and a Prepaid Xbox Live Gold Membership which has been canceled. Please, I want this account deleted ASAP and I am unable to do so.