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You need to cancel any paid services or Microsoft Points account associated with your Microsoft account

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归档帖子,发布于 2013年7月18日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月18日

I receive the error "You need to cancel any paid services or Microsoft Points account associated with your Microsoft account" when I try to cancel my Microsoft account.

 

I suspect this is due to there being a free xbox live account being associated with my Microsoft account, that was automatically created, unbeknown to me, when I created a Microsoft Account through Windows 8.

 

There is no way for me to cancel the xbox live account as it is not a gold subscriber account.

 

I have no use for this account anymore as I have another Microsoft account which I use for the partner program and website spark program.

 

Please can a Microsoft employee make it possible for me to close this account. I give you permission to access my account and make any necessary changes required for me to successfully close my account.

 

Thanks in advance. 

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