Hello, I have an email account that was closed. I was on with xbox, and I have an email that I use regularly (hotmail) and another that has my gamertag on it (Live).
I called Xbox, and they said I could merge my gamertag with my hotmail account.
So, she told me to access the alias account of my hotmail (My hotmail has another xbox account I dont use) She told me to make a 3rd account to drag the unused gamertag to another account, and in doing so, gave me false info that led me to closing my main alias email.
So now, I'm stuck with an outlook email, my gamertag is safe, but now all my social accounts are pretty much locked.
Called after to complain, you cant even merge a live with a hotmail account!!!!
Terrible service, and terrible representative. Thanks Xbox/Msoft.
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