Windows Live Mail

Xbox live password reset no access to email linked to account

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归档帖子,发布于 2013年9月18日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月18日
I am unable to reset my Microsoft account password due to a non-existent bellsouth.net password linked to it. The account was set up over 8 years ago when I set up my Xbox live account. I contacted AT&T(bellsouth) and confirmed this account has been deleted due to inactivity. My security question answer is not working either. I have completed the form with credit card billing info etc for my Xbox live account and the response I receive back is "email address from a provider other than Microsoft." And then prompted to have password reset sent to the bellsouth email which is not existent anymore.

Please help me to reset my password and change the email address associated with my Microsoft account.

Here is the  account recovery issue number is needed: 101745050

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