xbox live account locked after too many failed attempts

I have filled out the questionnaire in the I cant use any of these options part and no matter how many times ive filled it out it just loops me back he very beginning forcing me to refill it out over and over and over. i have also tried to get a 1 time security code but whenever i click next for it to send it it says "this service is temporarily unavailable, please try again. if this problem persists try again later. this has ben a problem for at least a month and probly a few more weeks i would like this problem to be resolved A.S.A.P.