Won’t let me cancel my email acount, tells me to cancel billing services I don’t have

Tried searching for my problem on here. This same **** has been going on for others for well over a year. At this rate "cancelling account" should have its own topic. So I try to cancel my account and it redirects me to billing services that I need to cancel but don't have. Mods locked previous threads before anyone could post of success or not.