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Windows Live Mail

WLM messages in Inbox can’t be opened or deleted

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归档帖子，发布于 2014年9月8日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2014年9月8日

An elderly friend is using WLM 2011 on Win7. She complained that she can't open or delete some messages in the Inbox.

I checked this out with the messages in question.

When I tried to open the messages I got a WLM warning (black exclamation on yellow triangle) saying, "A problem occurred while trying to open this message. <new line> A problem has occurred. Please try again." with an OK button.

When I tried to delete the messages I got an WLM information dialog box saying "An unknown error has occurred." with an OK button.

I then moved the messages from the Inbox to another folder (which was empty). I could then delete them but still not open them.

I checked that other messages for the senders of the problem messages did not behave this way, that is, they could be opened and deleted normally.

What can I do to stop this strange behaviour of some messages?

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