When I sign into WLM, I get a message, "your account has been blocked because of too many attempts to sign in with an incorrect email address or password." There is no error code shown. If I attempt to sign in with my correct Hotmail address and password, it will not accept it. If I press "cancel", WLM opens and seems to work OK. All I want to do is get rid of the message as it appears EVERY time I open WLM. This just started about 3 weeks ago and WLM was fine before then. I have made no changes other than updating Defender daily.
Outlook.com works fine as a standalone. I can send and receive emails between WLM and Outlook.com. My only problem is how to get rid of message every time I open WLM.
I have tried all of the MS recommendations, getting a code to reset my Microsoft/Hotmail password, uninstalling and re-installing WLM, etc., to no avail. The message ALWAYS pops up when I open WLM. Because Outlook.com works fine I don't believe my WLM account is really blocked -- its just the message that is in error. PLEASE tell me how to get rid of it.
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