3 weeks ago, one of my Hotmail accounts on WLM 2012 started getting error 0x800CCC92.
In WLM 2012 on W7, my Outlook, Gmail, and 2 other Hotmail accounts send and receive OK.
Access to the problem Hotmail account on the web is OK.
Changed password on the web and on WLM. Still 0x800CCC92.
Removed the problem Hotmail account, then re-Added/manually configured it in WLM. Still 0x800CCC92.
Repaired WLM 2012. Still 0x800CCC92.
Created a NEW Hotmail account on Outlook.com. WLM 2012 returns 0x800CCC92 from the server on this NEW Hotmail account.
Since 3 of 5 accounts work properly on WLM 2012, NO NO NO NO...I am not going to uninstall, reinstall, and then post back with the same results, or even worse....no accounts working.
This is an MS server problem. I need the Hotmail accounts fixed at the server.
Copy paste as follows from the existing Hotmail account and the NEW Hotmail account with user names x'd for privacy.
Who and how do I talk to get it fixed on the servers?
Unable to send or receive messages for the Hotmail (xxxx999a) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=CY1PR03MB2377.namprd03.prod.outlook.com:1995:SSL]
Server: 'pop3.live.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes
Unable to send or receive messages for the Hotmail (xxxx0999) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=SN2PR0501MB880.namprd05.prod.outlook.com:1995:SSL]
Server: 'pop3.live.com'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 995
Secure(SSL): Yes
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