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归档帖子,发布于 2013年7月29日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月29日
Hi All,

Thanks for any responses in advance,

My girlfriend had her hotmail account spoofed, and has since been locked out of her account.

We followed the usual password reset procedures and got the form submit to confirm her identity. The problem now is that after answering the security questions we get an automated response reporting that the account access has been denied and to re-submit the form, and are stuck in a constant loop. 

Is there anyway to get in touch with the live team to get the account sorted for her? There is some job application emails awaiting to be responded to, and as you can imagine is quite frustrating.

Thanks,

Andy

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