WL Mail won't load. The first screen comes up and says 'loading' but it doesn't. At the same time, Internet Explorer started to malfunction. It loads a totally blank page. Typing in a web address has no effect, and Internet Options are greyed out.
These problems occurred when I downloaded a trial version of Office 2013 from the Microsoft site, and tried to install it. I chose the install option to keep rather than replace my current Office 2007. The install failed, saying I already had some Office 2013 components installed. I have never installed 2013. I checked for residue from the Office 2013 install but found nothing.
Anyway, the install failed and, immediately afterwards, I started having the above problems.
Internet Explorer works for the Guest account. I hadn't made WL Mail available to that account and am reluctant to do that now in case I mess something up.
I have Windows 8.1, Windows Live Mail 2012, Internet Explorer 11.
Are WL Mail and IE connected in some way. I'm wondering if I have one problem or two, and I'd be relieved if someone can give me a solution.
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