问题 提问于 2014年1月24日
Hi,
I have just bought a new laptop (HP Pavilion if that helps) and I have Windows 8.1 installed on it.
I downloaded Windows Live Mail and it all seemed to work perfectly for about a week or so. However, a few days ago the following problem started:-
Whenever I highlight multiple messages in my Inbox and try to move them to the "Junk" folder in Windows Live Mail I get these messages:-
Window 1 = "An unknown error has occurred" ... I then press "OK" and
Window 2 = "The selected message(s) could not be moved. A problem has occurred. Please try again." ... I then press "OK" and am taken back to my Inbox ... where I can then proceed to move them individually into the "Junk" folder ???
Any help, much appreciated.
Julie131313
I have just bought a new laptop (HP Pavilion if that helps) and I have Windows 8.1 installed on it.
I downloaded Windows Live Mail and it all seemed to work perfectly for about a week or so. However, a few days ago the following problem started:-
Whenever I highlight multiple messages in my Inbox and try to move them to the "Junk" folder in Windows Live Mail I get these messages:-
Window 1 = "An unknown error has occurred" ... I then press "OK" and
Window 2 = "The selected message(s) could not be moved. A problem has occurred. Please try again." ... I then press "OK" and am taken back to my Inbox ... where I can then proceed to move them individually into the "Junk" folder ???
Any help, much appreciated.
Julie131313
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