Hotmail

Windows Live mail will not allow me to open picture attachments.

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归档帖子,发布于 2013年10月25日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月25日

I'm running Windows 8.1 with Internet explorer 11 and since updating to Windows 8.1 I can no longer open attachments to Windows Live email that contains a photo.  Icon has a red X in the middle of the icon.  Won't view as slide show either. 


Suggestions say to allow all attachments.  Did that and had the email forwarded to me again but still can't open the attachment.  Strange is that my wife on her Windows 7 computer can open the files with no problems.


Tried adding the email address of the person sending the email as always accept attachments but that did no good either.


Had a customer who reported the same problem with some of her customers but back then a couple of weeks back before upgrade to Windows 8.1, I could open the file, so thought she was doing something wrong.


Removing all the security still won't let it open or download the attachment.


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