Windows Live Mail

Windows Live Mail Stopped Working

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归档帖子,发布于 2014年1月4日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年1月4日

My computer has quit working so I started working on my husbands computer.  Up until I touched his computer he had been using Windows Live Mail to send and receive emails.  He did not sign into WLM, he just always clicked cancel.


I was trying to use Windows Live Writer to write a blog post and I could not get it to work.  I message came up saying it might have installed wrong to try and reinstall it.  I clicked okay and it downloaded or installed or something (Windows Essentials I think).


Ever since then his Windows Live Mail will not work with our roadrunner account.  I called roadrunner and check the incoming and outgoing servers.  I had everything set up as they said I should. 


I cannot get his email to work.   I don't know what to do. 


I keep getting The connection to the server has failed.

Subject 'test'
Server: 'smtp-server.roadrunner.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10013


and

Unable to send or receive messages for the Roadrunner (******) account. The connection to the server has failed.

Server: 'pop-server.roadrunner.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 110
Secure(SSL): No
Socket Error: 10013


Someone please help.  Is it a windows problem or a roadrunner problem?  He's mad I screwed up his email!  I've called Microsoft and spoke to two people who told me I needed to do online chat.  I chatted with two people and no one could help me. 


(And I still can't get Windows Live Writer to work either.  uggggg. Won't connect to my blog).

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