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Windows Live Mail

Windows Live Mail – Inbox is not showing the sender name and the reply option is greyed out

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归档帖子，发布于 2017年1月19日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2017年1月19日

As of today some of my emails in my inbox are not showing the senders name or the subject, instead both fields are blank and all I see is the yellow envelope symbol. If I highlight or select the message the details of both the sender and the subject are visible in the reading pane along with body of the email. However the 'Reply' and 'Reply to all' are greyed out, 'Forward' is not greyed out. Only if I double click on the email and it opens in a separate window are the 'Reply' and 'Reply to all' then functional. The emails in question are from contacts already saved in my contact list. I have tried to delete them and resave them as contacts but it has made no difference.

I have also tried the following to no avail.

1. Click Start... i) Click ALL PROGRAMS... ii) Right Click WINDOWS LIVE MAIL... iii) Left Click RUN AS ADMINISTRATOR

 
2. Control Panel... i) Programmes... ii) Programs & Features... iii) Windows Essential 2012... iv) Repair all Windows Essentials Programmes.
 

Neither have fixed the problem.

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