问题 提问于 2013年7月23日
WLM opened and retrieved e-mails yesterday morning. It then stopped responding and closed. When I tried to restart Windows Live Mail the first error message box says "recovering windows mail storage database." Windows then tries to start Mail again and
says "windows is checking for a solution to the problem." The final error message is "windows live mail has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
The only option box is "close program."
I have tried the following:
Restarting the computer
Repairing Windows Live Mail then restarting the computer
Reinstalling Windows Essentials then restarting the computer
Full virus scan - _INS5176._mp quarantined
Performance tune-up
Recovering from back-up - couldn't do it as it tries to open WLM as the first stage in the recovery from back-up (and it looks like all the e-mails are safely in appdata\local\microsoft\windowslivemail - just that I can't open WLM).
Anything else I could do? Thanks.
Update 24 July 2013: Saw the advice to create another user account to test if WLM would work on my computer for another user. It does.
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