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Windows Live Mail: Can’t create a new message – “A problem occurred while trying to open this message”

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归档帖子，发布于 2013年11月8日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月8日

In Windows Live Mail, when I try to create a new mail message, I get - "A problem occurred while trying to open this message".  I can open and view existing message in my Inbox or other folder, but I can't create a new message.

 

I tried repairing Windows Live Essentials, it didn't solve the problem.

 

I tried running esentutl.exe -d "%userprofile%\AppData\Local\Microsoft\Windows Live Mail\Mail.MSMessageStore", per http://windows.microsoft.com/en-us/windows/answers?tId=067c1e2c-36f7-4db9-a834-1761c0cff411 

 

but got:

 

"Operation terminated with error -550 <JET_errDatabaseDirtyShutdown, Database was not shutdown cleanly.  Recovery must first be run to properly complete database operations for the previous shutdown.> after 0.125 seconds"

 

I searched on various combinations of "how do I run recovery on Microsoft live mail database" and couldn't find anything.

 

So how do I run 'recovery' on the database?

 

Thanks,

Steve

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