Windows Live Mail

Windows 10.  When I double click on desktop Windows Live  Mail icon, the mail screen will not open. All I get is the Windows Live Mail 2012 flag in centre screen with the little circle going round & round for ever. After 10 minutes another flag opens and says "Windows Live Mail could not be started. It may not be installed correctly. Make sure that your disk is not full or that you are not out of memory." This is a brand new laptop so N/A.  I did have it installed a week ago and was working fine till yesterday. On my old laptop, this one,  mail is working fine. I have contacted my service provider who advises  can be fixed by Microsoft. Any help would be appreciated. Thanks