Windows Live Mail

Having logon issues with WLM.  My interent provider (Charter) had me change my server from POP to IMAP.  Did this through the Account icon on the WLM.  NOW I have MORE problems than before.  One being that it ADDED a new email account, well, actually now I have three because I kept doing the same thing trying to get the logon issue to go away.  I still have the logon issue and now even more problems with error messages referencing the POP server and having to WAIT for 60 seconds to try again?? So confused and of course, there's no tele support from Microsoft.  She referred me here. So, what do I do now?  Any suggestions?