问题 提问于 2014年2月6日
I recently needed assistance with an IE9 issue. The tech corrupted my PC so badly they upgraded me to Windows 7 and, of course Windows Live Mail 2011. I had many problems with the conversion as imported files corrupted. I could get absolutely NO SUPPORT
from the paid for technical support people. I've been hung up on, told they would call back within 30 minutes and they never called. I spent about 12 hours sorting through the corrupted files and finally corrected that issue. Then I discovered the problem
with the embedded photos. I called the Answer Desk, got a tech named Jose B who summarily cut off my chat when he learned it was about Windows Live Mail 2011. This is what I'm spending $150 a year for? Their refusal to help and out-and-out rudeness is being
fostered at the corporate level. The more I have problems with Microsoft, the more I hear the ghost of Steve Jobs calling.
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