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Windows Essentials

Windows Essentials has stopped working

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归档帖子，发布于 2014年10月2日。 产品：Windows Essentials（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2014年10月2日

Hi all,

I am really frustrated because I can't get any of the Windows Essential applications to work.  My daughter asked me to install movie maker for her but after the installation, a window popped up saying "windows essentials has stopped working."  The same message popped up when I tried to execute any of the programs, i.e. movie maker, family safety, etc...

I am running Windows 7 ultimate with 64bit.  Computer is a I7 intel processor.

I have done uninstall through control panel and then reinstall from both online and offline.

I have done uninstall through CMD with admin user privs and reinstall again.

I have uninstall through CMD and then del (removed) each directory completely from the hard drive and reinstall but nothing works.

I think there is a program that is blocking Windows Essentials.

Applications on my computer:  Constant Guard/Norton Utility anti-virus, Microsoft Office 2010, Quicken 2011, Adobe Reader, CutePDF, Nero 9.

Browsers: IE 11, Firefox, and chrome.

I need help solving this problem.  Thanks

Tom

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