When I try to sign in to Windows 8 I get an error message saying "The user ID you entered does not exist. Please check that you have typed your user ID correctly". The account I am trying to access is: *** Email address is removed for privacy *** This has occurred after I started using the Windows 8 Mail App and I created a new account. (i.e. the one I am using now: *** Email address is removed for privacy ***). I tried to remove *** Email address is removed for privacy *** as the primary account in my Mail App (outoook.com). Whenever I go to My Store or to Mail, it presents my old username: scottbiehler@comcast and when I enter my password it does not recognize the account.
I tried going to Live.com and entering my username: *** Email address is removed for privacy *** and password and I get the same error message.
How can I access my account?
Thanks,
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