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| Reminder: Action required for users of the Windows Live Mail 2012 application |
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| It appears that you are currently using the Windows Live Mail 2012 application to connect to your Outlook.com account. The Windows Live Mail 2012 application does not support the synchronisation technologies used by the new Outlook.com. When
account upgrades begin at the end of June, you will no longer be able to send or receive email sent to your Outlook.com account in the Windows Live Mail 2012 application. Rest assured, you can always access your Outlook.com account via any web
browser at any time, and you will continue to have access to all your data that is currently in the Windows Live Mail 2012 application. |
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| If you currently use the Windows Live Mail 2012 application, we recommend that you switch to the Mail app in Windows today. The Mail app is built in to Windows 8.1 and Windows 10. To begin using it, simply launch the app and add your Outlook.com
account. |
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| Please take action before 30 June 2016, which is when we’ll begin upgrading accounts that currently use the Windows Live Mail 2012 application. |
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| We recognise that changes like this can be difficult, and apologise for any inconvenience this causes you. If you have more questions, please find answers to common FAQs in this help
article, or you can contact Microsoft support. |
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Yours sincerely, Outlook.com team |
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