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Windows Essentials

Why does Movie Maker stop working when I try to import a video?

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归档帖子，发布于 2015年6月8日。 产品：Windows Essentials（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2015年6月8日

Every time I try to import a movie file that is .MOV, Movie Maker stops working. A window that says "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" will always pop up and then the program shuts down.

I never get a solution to the problem though. I have never tried using Movie Maker before. I have windows 8.1 and I don't know how to fix the problem. I have repaired and updated the "Windows Essentials 2012" and it still won't work. Can someone please help me?

Thank you

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