问题 提问于 2013年10月27日
I realized this was a problem when I went searching for an email that contained a software authorization code that I hadn't used yet from earlier this year. When I went to look for it, I realized that all email in my inbox had been deleted up until June
of this year. I was really confused, so I seached on google and found this thread:
It was clear from this thread that the moderators didn't have any clue what happened, or how to position this to customers. The fact of the matter is that emails in the inbox are being deleted despite the fact that no changes were made (such as sweep),
no items were ever placed in the delete folder, and the inbox space hadn't been used up. (I'm assuming an arbitrary folder message limit was implemented in the switch over to outlook.com, which seems to be when these issues started originating)
Then in subsequent threads, I notice the moderators locking every single thread bringing this topic up.
Why did this happen?! How can I get my emails back? And if I can't, how will I be compensated for the loss of information that will now clearly cost me money in replacing that information?
Suffice to say, if this can't be rectified, I won't ever be using any Microsoft online services any longer.
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