Hotmail

Why cant i access my hotmail on my iphone4s?

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归档帖子,发布于 2013年7月1日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月1日

My outlook email was hacked on Saturday 22nd June and I contacted TechSupport Global in the Phillipines to recover my hotmail which they did. But I was unable to install hotmail on my iphone 4s, it's response was. 'unable to verify password'. Then I was told to download Microsoft Hotmail app and login with account name and password and it still rejected user name & password. We tried 3 different ways to create Hotmail account on my iphone and simply to no avail. I was told it was an issue with my iphone, so I visited the Chadstone Apple store today and was told there was nothinng wrong with my Iphone and the problem existed with the settings placed on my phone through Microsoft. I contacted Microsoft Australia and explained my problem and the soloution was half rectified. The verification code was lifted and reset my password. I can login into my hotmail account on my laptop and my iphone, only, manually. Can somebody  assist me to set up my hotmail account on my Iphone 4s? Is it possible that TechSupport Global in the Phillipines have created security codes that has disabled my hotmail account to be set on my Iphone?   I was charged quite a hefty fee to find the solution and reset my account which I have been using since 1995. It"d be a shame to lose this account with Microsoft through some kind of incompetence. I can also be contacted via email on (Removed by Moderator)

Regards,

 

Nicholas

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