问题 提问于 2013年8月27日
I have a hotmail account that I cannot access. Despite receiving a message from Microsoft explaining what I have to do, I am still unable to access the account because when I reach the questionnaire page it is asking me for an xbox number and credit card number neither of which I have. I have told Microsoft this several times and still I am not getting access. My job and work are dependant on this access and I am getting extremely frustrated and worried I am losing business.
Susan Short
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