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What can I do to unblock my Microsoft Account

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归档帖子,发布于 2013年10月2日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月2日

    So it started when I went onto my Xbox and tried to sign-in to my Xbox Live, a message showed up saying i must Add Security or Update My Account Security. When i do this I get the 8015D000 Error message and tells me to try again later. I get onto my computer and i ATTEMPT to sign-in to my microsoft account, but suddenly receive a message saying, “Your Account is Temporarily Blocked.” It then tells me to contact customer support. Everything I've went to in order to access my account said only to Reset my Password or Submit a Account Verification form. I reset my password three times, Verified My Account info and even submitted four Verification Codes. (The code in which i receive through Email or SMS Text.)


Solutions I've tried:

- Reset Password

- Verification Code Submission

- Called Customer Support

- Submitted out an Account information Verification form


The Question I want answered is “HOW DO I GET MY MICROSOFT ACCOUNT UNBLOCKED?” Because ive looked everywhere for information, the microsoft support site, Youtube, and even with friends.


So if there is Anyone who may know what to do that i haven't already done feel free to tell me.

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