问题 提问于 2014年1月17日
When I ordered my last computer and the Dell rep told me VISTA was the way to go..., "...it will eventually take over everything!" He was right! It did! Reluctantly upgrading to Windows 7, after spending over 24hrs (total) online with MS support, even a Level 2 technician, I've ended up with NONE of my old emails or contacts. In real life, I'm a REALTOR(r) and writer, and my whole world was in the old information.
They recommended that I backup, and did, with their help, but in their 'clean install' it all disappeared. Even though they promised it would not. I tried calling back that 'Level 2' technician and he won't respond. They consider the case closed.
I consider it desperate.
Any ideas?
Thank you!
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