I can't recover a hacked hotmail account, I've filled in the form many times and it just gives me the same automated response each time saying can't verify ownership. I then went to customer support and guess what! they told me to fill in another form. They give you the same generic replies too, it's so annoying!
why is it impossible to recover an email account? why is the support so useless? you just get sent around in a loop. my yahoo account got compromised a while back and all I had to do was go on a live chat with support, verify my identity and boom, got my account in no more than 10-15mins.
not the several days of submitting the same info over and over and told it's wrong by a generic email, don't you guys keep stuff on record? oh wait, you can't say because of the privacy rubbish.
what's the point of a recovery system that doesn't recover anything?
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