Hotmail

Unable to verify childs account

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归档帖子,发布于 2013年11月3日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月3日
Hi,

I have been experiencing difficulties verifying my son's account with my own. When my son signs in with his credentials, it states; 

You need a parent's permission

Before you can sign in to this Microsoft account and use it with Microsoft websites and services, you need a parent's permission. If your parent is available now, ask them to sign in to this PC.


Which I do, then it takes my to this page;


Verify that you're an adult

When you verify your age with a credit card, Microsoft charges the card a one-time fee of $0.50 (50 cents), and a portion of the fee is donated to charity.


As you can see the country/region is hard set at United States. I'm not in the USA, I'm in the UK. I have checked the locale settings for both accounts and they are both set as UK.


How do I get the system to accept my UK credit card info? I don't want to abandon my sons account as he has purchases linked to it on Xbox Live.


Any and all help is appreciated!


Thanks

Rich

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