问题 提问于 2013年8月11日
I recently changed my laptop to one using Windows 8. I began to use my Outlook.com account for some email while still using Outlook 2007 as my primary email client.
Shortly after starting to use Outlook.com on Win 8, I was presented with a request to enable two factor identification. I suspect I made a mess of this process as I am now not able to get into my Outlook.com email using my email address and the original
password I set when I transferred from Hotmail.
As far as I know, I have not defined any other passwords. Can someone please advise me how I can get back into my account? Many thanks, John
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