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Windows Essentials

unable to see preview in windows live movie maker and other tools

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归档帖子，发布于 2013年11月14日。 产品：Windows Essentials（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年11月14日
Hello Microsoft,

I am unable to see preview in windows live movie maker and other windows live application like photo gallery. I bought sony vaio laptop in February and it has pre-installed windows 7 home premium. when it was brand new the movie maker preview utility was working fine but when the windows take update from your site, after some time the the preview utility gives only a blank and black screen. 

I thought, it was some technical problem with my laptop so I restored my laptop. after that the preview utility working fine but after taking some update from your site its gone again. I am using 2011 version and I am sending you my windows movie maker screen shot you can see how my preview looks like. I thing there will be some problem with Microsoft update.

So please solve my problem as soon as possible.

Thanks in advance...............

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