问题 提问于 2012年5月30日
Hi, my account (removed by the moderator) has been hacked and the password changed as of yesterday! I no longer have access to my hotmail or facebook account. I have tried several times resetting the password and have also made a new email account
to try and get my account back up and running but everytime i do this a message comes up saying You have tried several times to reset the password but you have to wait 24hrs until the your account is back on or temporarily unavailable? So i assume it is blocked
just now. I have no idea what to do next? Can somebody please help me to get my account back up and running, as i need to log back into my account URGENTLY!!! Please help!!
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. The hacker has changed the alternate email address also
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!!
I tried the password reset option and account recovery process but
1. It is not accepting my security answer as the hacker has changed it
2. The hacker has changed the alternate email address also
3. The customer service which is the third option did not help me.
I had to make this second ID just to sign up in this forum.
Please help!!
撰写回答