问题 提问于 2014年11月12日
My outlook email account was affected by a spam mail. Every time I go through and pass all the Microsoft security questions to verify I am the holder of the account I get the following problem: I receive a message along with the usual link to reset my
password. Now, the phone number I have registered to my account is my home phone. The only option on the reset page is for the 4 digit pin to be TEXTED to my phone. But as my home phone does not accept texts I have to select I cannot verify the pin number.
I am now in a vicious circle of passing all the security questions but am unable to receive a 4 digit pin number to my phone. This is been going on for a week now and to be honest I am thinking of just leaving outlook for good.
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