问题 提问于 2013年7月19日
Hi,
I've had my MS/live account for many years.
I am unable to logon to any services.
For example, One Note 2013 says "OneNote needs a password to syn this notebook..."
After trying to sign in, I get "There is a problem with your Microsoft account. To fix this, sign into account.live.com.
I sign in to account.live.com and get taken to a http 404 error page.
This happens consistently.
Also, if I go to https://account.live.com/ResetPassword.aspx to reset my password, I get the message "The Microsoft account is incorrect. Please
try again."
I have a paid Office365 account, which uses the same email address/login ID. I understand that is a separate account. It has a different password and seems to be working fine.
I recently tried to move my email from office365 to the free outlook.com service, but discovered an issue that meant I had to revert to office365. Maybe something happened in that process to mess my account up?
Thanks,
John
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