Unable to log into ms account after install from 8.1

    
Hallo

I am having trouble signing in with my Windows Live ID.
After installation I've been unable to login to my ms account

after upgrade from 8.1. I've entered the right password

what was in use prior to the upgrade but it come with a message

the password is incorrect. Now "the password"

has been entered "too many times" so sign -  in "is blocked.

Can't sign - in to an applications or services

requiring the use of the password for the account "such as Windows Store apps".

There's no point to reinstallating the o/s's 8.0 ans 8.1 as the problem

eventually lies with the password in the server "not being recognised".

The cellphone / handy associated with the account "has changed"

and what I needed is a link to my ms account so the cellphone / mobile nr.

could be changed therefore the ability to get the code to gain access to updating the account.

Can anyone help please ?

The email address (Microsoft account) affected by this issue is
*** Email address is removed for privacy ***


The contact email address (Microsoft account) for replies is :

*** Email address is removed for privacy ***

Thanks in advance

tonn