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Unable to log into account

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归档帖子，发布于 2013年8月3日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月3日
Hello, My son has an email address that is rarely used but is connected to xbox live. Weare unable to log into his email (it tells us the password is wrong). I have gone through the verification process but they said I didnt have enough info. I created the account about 5 years ago but did change the password a few months ago. I need help resetting my password.

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