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Windows Live Mail

Unable to delete emails for my outlook.com account

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归档帖子，发布于 2014年10月28日。 产品：Windows Live Mail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2014年10月28日

Hi,

I am using Windows Live mail Version 2012 (Build 16.4.3528.0331) on my Windows 7 Ultimate machine. I had originally setup outlook.com as an IMAP account in my live mail desktop application. Since the access was very slow via IMAP i deleted the outlook.com account info from Live mail desktop. Then i added my outlook.com account as an http account in live mail desktop. Now i am able to send and receive emails. But i am unable to delete any email. I enabled logging and this is what i see:

[00:13:34.22] 0fa8                 Mail:            Zone_MailChk ERROR: (store.cpp:2055), failed with 0x800C013E  

I have tried completely uninstalling Windows Essentials and verified that C:Program FilesWindows Live is empty

I deleted C:UserskumarAppDataLocalMicrosoftWindows Live Mail

Then reinstalled everything. I still cannot delete emails using live mail desktop for my outlook.com account. I am able to delete emails when i access my outlook.com account from the browser. 

Any idea or help ?

thank you

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