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Hotmail

Unable to delete Account

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归档帖子，发布于 2013年2月12日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年2月12日

I have been unsuccessfully trying to delete this account.....  when i go through the steps to deactivate the account it says cancel billing.......

(Error Message******
To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com. )


thereafter when we try cancel billing (in fact there is no billing) I get this when we go to billing....

 

No billing information available
We couldn't find billing information associated with this account.
 
Customer Support at Billing says there is nothing so why am I having such a horrendous time closing this silly account?  Please assist.
 
Thanks

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