Wins 7 IE9...today unable to create a 'top level folder' under inbox in Hotmail. I have had no problem previously, have about 6 top level folders. I am signed into windows live and hotmail correctly...all other functions work fine.
I have followd the procedures explicitly, even went to windows/hotmail help to recheck procedures, all correct.
The new folder, even though I click 'make it a top level folder' then hit the save button just above, the folder goes to alphabetical in the large inbox folder collection and since it is a T the folder is waaaaaaay down there but one I need/use frequently and want in top level folder section.....
first I click on 'gear' icon on folders, then either 'add a new folder' or 'manage folders' ...(neither gets the job done ultimately), then if manage folders used, I click new, then type in new folder name, then there is a single line below saying 'make it a top level folder (with a down arrow)...whether I click on make it a top level folder OR hit the down arrow showing the above option plus all folder names and THEN click on make it a top level folder, then hit save above it does not work! the folder goes way down in general folder list under T.
If I hit 'add a new folder' at start after hitting gear icon it takes me directly to type in new folder name box with the 'make it a top level folder with the down arrow, again regardless if I just click on make it a top...etc or first hit down arrow then select make it a top...etc then hit save, same thing! the new folder does not end up in the top level folder section where others previously created reside but way down in the Ts of inbox alphabetical!
What is going on, thanks....Roger
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